Frequently Asked Questions

Coins are the virtual currency of splitdrop.com used to represent your wallet’s current balance. As with many other sites, 1000 coins is equal to $1.00 US Dollar. You can view your current coin balance’s value in the header and within the “My Profile” section.

After earning enough coin, you can redeem them for Reward Prizes by clicking on “Cashout” in our header. You can purchase Amazon Gift Cards & PayPal with more Prizes coming soon.

Split Drop reserves the right to ask the use at anytime to verify their email, phone number, and/or a government ID such as a Drivers License, Passport, or any other sufficient Government Identification to prove identity and date of birth.

Split Drop does not own any of the offerwalls we have integrated into splitdrop.com.  We act as a middleman between these companies and our users.

Split Drop does NOT have the ability to look into any issues you may have with your offers or surveys. Our partners deal with all customer service issues. Please click on their offerwall and then click on Customer Service to work through your issues.

Timewall has 10,000 points per $1.  Split Drop has 1,000 coins per dollar.  In the header of the "Timewall" oferwall you can see the conversion of Timewall Points to Split Drop Coins

Drop codes are posted frequently to users who follow Split Drop on Facebook, Instagram, TikTok, Discord, or other socials.  They can also be emailed or placed on our site.  Drop Codes usually have a limited time window so it is important to follow Split Drop's socials and join our Discord 

Currently, users will earn either 

1. One Free Spin
2. Two Free Spins
3. Three Free Spins

So follow Split Drop on our Socials and don't miss out on any Drop Code announcements. 

Reposting Drop Codes is forbidden. Users must get the Drop code from the location where it is posted. 

First time - Payouts are processed from 9 AM to 9 PM Los Angeles time.  The longest time for a users "First Withdrawal" can be up to 2 days but is rare. 

Split Drop uses a 3rd party called Tremendous to help us fulfill our Redemption requests. You will receive an email from Split Drop via Tremendous with instructions on how to finalize your order.

Split Drop uses a 3rd party called Tremendous to help us fulfill our Redemption requests. You can click on Redeem from your email sent by Tremendous.com to take you through the final steps.

1. User must have at least $5.00 in earnings in addition to any bonuses for their first withdrawal. 
2. Users who are identified as having multiple accounts will forfeit all earnings. 
3. Too many accounts on the same IP Address without verified government identification per user
4. Identified as using a VPN or any other location masking software

For users who WIN the Free Spin upon Registration.  That person must earn via Games, Surveys, Videos, etc. the equivalent amount before the Bonus will be released to that user. 

If a Bonus occurs after the user's First (1st) cashout, then payment is automatic and no conditions are applied. 

Crypto withdrawals coming off of a hold will be denied and the cash sent back to the user. 

Due to the fluctuation of Crypto, the price could be much higher or much lower at the time of release so to be fair to both parties, we ask the user to resubmit at current Crypto prices. 

You do not need to spend cash to earn coins. A few offers will require making a purchase, however you can always choose to avoid these types of offers.

You may not always receive your coins instantly after completing an app offer. It is recommended to give 24 hours to let them review and can sometimes take up to 72 hours to release the coins accordingly. If it has been more than 72 hours, it is advised to contact the offerwalls customer service.

To earn a free Spin to earn up to $250 you can do the following actions

1. Register a new account - Remember only one account per person and household

2. Earn $5 or more in a day

New ways to earn Spins will be added frequently. 

The most common reasons for chargebacks are due to users repeating offers or users who have completed offers fraudulently. Typically, offers completed only once and via your usual internet provider will be safe from any chargebacks.

In your profile section or on your ledger you will see chargebacks. Chargebacks are when our partners identify your transaction as either fraudulent or you didn't meet all the requirements specified by the offer. 

If you see a negative balance on your ledger called "SplitDrop Compensations" - Coins were removed from your account by our Fraud/Customer Service Team.

Usually, this occurs when a chargeback occurs on a day that you won a daily bonus.  Daily Bonuses are forfeited when a Chargeback occurs on the day you won the Daily Bonus

Within the AyetStudios offerwall, click on the menu button on the top left:

On the menu that follows, click “Reward Status”

Click on the “Pending” tab, and then click on the offer that you have concerns about:

Scroll down to “Support”, then click on “Support Ticket.”

You should then be taken to the AyeT Studios contact page, which opens up in a new tab. Provide your Email, explain your situation in detail, and if possible, include screenshots. 

To contact Revenue Universe support. Please open up the RevU offerwall from our Offer Partner section. From within the offerwall, click on the “Support” icon at the top right.

A new tab will open up and show you all the Offers you have clicked on.  Offers will be either Credited or Clicked.  If you have an issue, most likely it is for not being Credited.  Find the offer you want to contest and click on Contact Support

You will now see a "File Missing Credit Report" screen where you will enter all the necessary information.  

You should write in your support ticket the issues you are having with a particular offer not crediting. Try to be specific and detailed. The more details that you provide, the better the likelihood of your support ticket being honored. Also, if possible, attach screenshot(s) as proof that you reached the requirements needed to complete the offer.

Offerwall support can take a while to respond, and they will respond on typical business days (Monday-Friday) only. You will ultimately have to wait for a response from the offerwall. It is 100% the offerwall’s customer service’s discretion as to how and when they will respond.

Within the MM Wall Offerwall, please click on the middle icon in the footer as seen here: 

After clicking on the "In Progress" icon, you will see all the offers that you have clicked.  Please go to the offer in question and click on that offer's row. 

You will now see information on that specific offer as well as an exclamation icon (!) in the top right corner. Click on the exclamation icon to get to the MM Wall Customer Service.

Click on the Yes! image and complete the requested information.

No. The usage of any emulator software to earn rewards will result in the termination of your Split Drop account and all existing coins removed. Consider purchasing a cheap used phone online instead.

If we see that you use Google Voice or another VOIP phone number to validate your account, your account will be suspended and all money earned will be forfeited. 

Your survey completions or offer completions may have been rejected by the survey panel companies or our offer companies as part of their review process. These reviews are conducted every few months, and if the panel company deems that completion doesn’t meet their data standards, it will be rejected, triggering chargebacks on our end. These chargebacks will happen even if your balance is taken into a negative amount.